Ember Criss Cross by Ara - Black Kid 01

We want you to love your shoes. If they’re not quite right, don’t worry, we’ll make returns and exchanges as easy as possible.

Easy Returns & Exchanges 

• You have 14 days to request a return or exchange.
•  Shoes must be unworn and in their original packaging.
• Sale and clearance items are final sale and cannot be returned or exchanged.

How It Works 

• Call us to discuss the reason why you're returning the shoe. We may be able to help you find what you're looking for.
• Provide your order number, name, and the best way to reach you.
• Ship your shoes back to - 
  

Shoooz on Park Avenue
303 North Park Avenue
Winter Park, FL 32789

Shipping Made Simple

•  Returning for a refund? You can ship them back on your own, or we can email you a prepaid USPS label.
•  If you use our label, $15 will be deducted from your refund.
• Exchanges ship free both ways - no fees at all.
  
  Fast Processing
•  As soon as your return arrives, we’ll inspect it and email you right away.
•  Refunds go directly back to your original payment method.
•  Many exchanges are handled the same day you contact us.

We’re Here for You

Have a question or need help? Call us anytime at (407) 647-0110 - we’ll be glad to make things right.