We want you to love your shoes. If they’re not quite right, don’t worry, we’ll make returns and exchanges as easy as possible.
Easy Returns & Exchanges
- You have 14 days to request a return or exchange.
- Shoes must be unworn and in their original packaging.
- Sale and clearance items are final sale and cannot be returned or exchanged.
How It Works
- Call us to discuss the reason why you're returning the shoe. We may be able to help you find what you're looking for.
- Provide your order number, name, and the best way to reach you.
- Ship your shoes back to -
Shoooz on Park Avenue
303 North Park Avenue
Winter Park, FL 32789
Shipping Made Simple
- Returning for a refund? You can ship them back on your own, or we can email you a prepaid USPS label.
- If you use our label, $15 will be deducted from your refund.
- Exchanges ship free both ways - no fees at all.
Fast Processing
- As soon as your return arrives, we’ll inspect it and email you right away.
- Refunds go directly back to your original payment method.
- Many exchanges are handled the same day you contact us.
We’re Here for You
Have a question or need help? Call us anytime at (407) 647-0110 - we’ll be glad to make things right.
